2. Frequent Licence problems¶
2.1. Removing a WAPT licence¶
In the WAPT Console, click on the ? tab:
Then choose Licences:
Finally, select the row and click Remove License:
When confirmed, the selected licences are removed:
2.2. License location¶
licence.json
are stocked on the WAPT Server in the following location:
/var/www/licences.json
/var/www/html/licences.json
C:\wapt\waptserver\repository\licences.json
2.3. License error¶
2.3.1. Expired licence¶
If a licence has expired, then its status displays Expired.
2.3.2. Old licence location¶
When installaing the WAPT Console, if licence is located in an old location, this error appear will show:
2.3.3. Error activating a WAPT licence¶
This error is due to a problem with the post-configuration script and a special configuration of NGINX.
3 points are to be checked:
Check whether
/etc/nginx/sites-enabled/wapt.conf
is a symbolic link of/etc/nginx/sites-available/wapt.conf
, using this command:
ls -l /etc/nginx/sites-enabled/wapt.conf
If the symbolic link exists, the output should be:
lrwxrwxrwx 1 root root 36 Jun 9 09:35 /etc/nginx/sites-enabled/wapt.conf --> /etc/nginx/sites-available/wapt.conf
If the symbolic link does not exist, then remove
/etc/nginx/sites-enabled/wapt.conf
and create a new symbolic link:rm /etc/nginx/sites-enabled/wapt.conf ln -s /etc/nginx/sites-available/wapt.conf /etc/nginx/sites-enabled/wapt.conf
Check whether the file
licences.json
is present in location section of/etc/nginx/sites-enabled/wapt.conf
:
location ~ ^/(wapt/waptsetup-tis.exe|wapt/waptagent.exe|wapt/waptdeploy.exe|sync.json|rules.json|licences.json)$ { add_header Cache-Control "store, no-cache, must-revalidate, post-check=0, pre-check=0"; add_header Pragma "no-cache"; root "/var/www"; }
If the
licences.json
file exist, then restart Nginx:systemctl restart nginx
Then, add the
licences.json
file in location section of/etc/nginx/sites-enabled/wapt.conf
and restart NGINX.systemctl restart nginx
If you get an error, empty
/var/www/licences.json
:
> /var/www/licences.json
Then, retry activating the WAPT licence.